What are automated replies for Facebook comments?Ī study revealed that 63% of customers expect businesses to offer customer support through social media channels. The average monthly engagement rates of Facebook users. Let’s find out how you can use a chatbot to start automatically replying to Facebook comments on your Facebook Business Page so that your customers keep growing but are never left waiting. And if it’s succeeding, your customer base will only keep growing, making it more challenging for your team to handle the growing queries.įacebook comments are one of the first points of engagement for new customers. You must give them a timely and efficient response if it’s underperforming. It’s a bold statement, but your customers are proving it to be true day by day. Whether your Facebook Business Page is underperforming or succeeding, automated engagement is what you need.
